FREQUENTLY ASKED QUESTIONS
Do You Need Any Rock Climbing
No. Many of our guests are having their first
climbing experience. Guides are specialized in client care and will do their
best to make your first climbing experience fun and exciting.
What Sort Of Physical
Condition Must I Be In?
Rock climbing depends mostly on lower body strength and balance. Our past
clients have ranged anywhere from 5 to 80 years of age. While 9 is now
the minimum age for attending our courses, Private Guiding and the Rock
Climbing Experience are available for younger people.
Yes, all climbing equipment is included in the price! This includes rock
climbing shoes, harness and helmet. Always remember to bring layers of clothing, both uppers and lowers to adapt to the ever changing weather conditions. Where you decide to stay in the evening
is up to you. Camping is available for the Joshua Tree National Park location,
as are hotels and bed & breakfasts. For camping information, directions,
etc, click on "Directions, Camping, Lodging Information."
How Far In Advance Must I Make
We prefer that you sign up at least 7 days in advance of the trip date.
Please feel free to call us if you decide to join within the 7-day period,
and we will do our best to accommodate you. Early registration helps avoid booked classes and disappointment. A completed reservation
form and payment are required to secure your space. We accept personal checks,
money orders, VISA, and MasterCard. Please call or email for more information.
Upon receiving your payment and reservation form, we will email you a
confirmation letter confirming your course name, course date(s) and meeting
What Is Our
There is a 20% handling fee if we receive notice of cancellation or reschedule/
transfer more than 20 days in advance of the scheduled meeting date. If
you cancel or want to reschedule/ transfer 20 days or less in advance
for any reason, there are no refunds. There are no exceptions. Participants
who don't show up for class forfeit trip cost.
In the event of inclement weather, the guide will determine the morning
of the class as to continue or reschedule the day. If the guide cancells
the day you may reschedule or request a full refund. Once the day begins
there are no refunds. This is official company cancellation policy.
What If The Weather Turns
We will determine on the morning of the trip if it will be canceled due
to inclement weather (extreme cold, rain, or snow). If it is canceled,
you may transfer to another course date, or if this is inconvenient, we
will refund any amounts paid toward the course cost. However, there are
no refunds once the day has begun. We are aggresive guides and will do
everything we can to make the day of climbing happen. So be prepared for
both warm and cold weather.
What If I Still Have
Call us at 1(800) 890-4745 or 1(760) 366-4745 or e-mail us at email@example.com
and we will be happy to provide you with any additional information you
Joshua Tree Rock Climbing School
Phone number: 1(760) 366-4745 or 1(800) 890-4745
E-mail address: click here